Families 1st Admin Support Volunteer

We are looking for people with a keen interest in finding solutions for  people in poverty.

  • Supporting the Charity to organise its paperwork and supporting client database
  • Taking calls from other organisations to establish working relationships and partnerships
  • Replying to emails and phone calls
  • Keeping a clear database of clients and separate staff
  • Help to support the volunteers with correct paperwork
  • Help organise the diaries
  • Help organise the future diaries for events
  • Help to speak to the suppliers

This role forms part of Volunteer Passport Scheme Newcastle and requires you to complete one day of training with Newcastle City Learning. If you would like to apply please email Pam.Robinson@volunteeringmatters.org.uk


  • Good manners
  • Reliability
  • Be Presentable
  • Experience of computers, Spreadsheets and Word
  • Be able to work under instruction and be independently tasked
  • Enjoy helping others
  • We support DoE initiatives


  • Age restrictions
    Only 19’s Only.
  • DBS check required
    Where volunteers may come into contact with Vulnerable Adults or Children we ask them to complete on-line safeguarding training and gain certification.
  • Expenses reimbursed
    We do not envisage expenses to be incurred in this role. The Centre has a snack bar and volunteers are given the opportunity to enjoy a hot meal
  • Health and Safety Policy
  • Ongoing support
  • Training provided
  • Volunteer Policy
  • Volunteers covered by insurance
  • Written role description

When can I volunteer?

Start Date: 17/02/2023

End Date: 01/02/2025

Mon Tue Wed Thu Fri Sat Sun
Morning Yes No No Yes No Yes No
Afternoon Yes No No Yes No Yes No
Evening No No No No No No No

Availability Details

Flexible around your availability Volunteer hours available Monday, Thursday and Saturday


The Brunswick Park Centre,
Brunswick Industrial Estate,
Westfield Avenue
Newcastle upon Tyne
Tyne and Wear
NE13 7EG

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