Administrator/Library assistant.

Felling Volunteer Library (FVL) is a small library, located in a modern Council building (The Hub); cooperative work with other agency colleagues is important, and FVL benefits from the support of the Council departments. At present we have a complement of about 14 volunteers, including three Trustees who lead the governance of the organisation.

FVL works cooperatively with other (outside) local agencies too, and the aim is to attract more of the Felling community to the Hub amd (in particular) to the Library.

We hold seasonal ‘fayres’ and run crafts and ‘RhymeTime’ events for the younger generations; also a Language class, once a week. Volunteers are encouraged to assist with these facilities, according to their own skillsets and wishes.

All volunteers will assist with the opening/closing of the library (depending on the time of your shift). 

You will always have at least one other colleague on shift with you, so there is no lack of support.

You will issue/return books to Library members and assist with any queries re. use of the 3 PCs and copier which are available for the public's use. Shelf stacking and ordering are part of the duty, and being ready to advise/assist in almost any type of query which might come from a member - or merely a passer-by. But you will not be left alone to do this; there's always at least one other colleague around to assist.


Reasonable level of literacy;

A warm and welcoming attitude and presentation;

Awareness of public relations and confidentiality exigencies – eg. GDPR.

Reasonable computer/IT skills – eg. Use of Capita database.

Communication skills – the ability to work as part of a team, with the vision to create a welcoming, inclusive and anti-prejudice mindset.


  • Accessibility
  • Age restrictions
    over 18
  • DBS check required
  • Equal Opportunities Policy
  • Expenses reimbursed
  • Health and Safety Policy
  • Ongoing support
  • Training provided
  • Volunteer induction
    Yes – over the 6-week induction period.
  • Volunteers covered by insurance
  • Written role description

When can I volunteer?

Start Date: 18/03/2024

End Date: 11/12/2025

Mon Tue Wed Thu Fri Sat Sun
Morning Yes Yes Yes Yes Yes Yes No
Afternoon Yes Yes Yes Yes Yes Yes No
Evening No No No No No No No


The Hub,
58 High Street,
Tyne and Wear
NE10 9LT

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