City Wide Charity Shop Roles

If you want to be a part of our success and to play a part in helping others whilst volunteering for a fantastic company, then we have a role that suits you

Music and entertainment

Do you enjoy music, film and games? Have you heard of The Sims, The Flintstones or the Rolling Stones? Do you know what these are? If you do, we need your help. We are looking for knowledgeable people to support our team and help sort, price, research and display our donations of games, DVDs and music

Sort Room Assistant

Are you an organised person who likes things to be neat and tidy? Would you enjoy delving into our donations to uncover hidden gems and sorting into different categories? Whether you're a lover of vintage clothing, stunning jewellery or enjoy reading and gaming, this is the role for you.

Sales Assistant

Are you an enthusiastic outgoing individual? Do you like chatting to people? If this is you, we have a fantastic opportunity for you to join our team. Our Volunteer Sales Assistants are welcoming and helpful with a can-do attitude, making customers feel welcome and supported to find the things they're looking for, as well as assisting them to purchase their items at the cash desk.

Book Volunteer

Do you like a good thriller? Or are you a bit of a romantic?

We are looking for people who love books-even when they are a little bit dusty and in need of a bit of TLC. We need a book worm to help keep the books organised and looking professional on the sales floor. We have so many donated, we need help to sort, price, research, display and keep the shop floor full.

Accessories Specialist

Do you love your accessories? Are you always looking for that perfect piece of jewellery or the matching bag and shoes or changing the look of an outfit by adding a scarf? Would you enjoy creating exciting eye-catching displays in shop windows? If so, we would love your expertise and support in our shops to select price and display our lovely selection of accessories

Bric a Brac Specialist

Are you interested in unusual items and antiques? Do you enjoy creating eye-catching displays? If this sounds interesting to you pop along and support our team and help us to select, price, and create displays of our wonderful and unusual donated items

Key Holder

Are you looking to gain experience in the retail sector? On the other hand, do you have the previous retail experience that you could put to use and know that you are making a difference supporting the great work of The Salvation Army?

We are looking for friendly, enthusiastic, and responsible people with excellent people skills to become or train to be a volunteer key holder in our busy shop. This is a fantastic opportunity to develop skills and enhance your CV or a chance to take on a volunteer role with more responsibility as the role progresses at your own pace

Social Media - Facebook

Are you interested in social media? Do you use outlets such as Twitter, Facebook Snapchat etc? If so we would love your support and expertise to change the world with us by reinventing charity for our generation and come, join our team of passionate world-changing visionaries. You could be creating shop profiles and pages on Linkedin, YouTube, Twitter and Facebook, writing posts and blogs, tweets, and updates.


  • Able to work within a shop team and within agreed shop guidelines
  • Ability to work independently, although guidance will be provided from the Shop Manager
  • Good interpersonal skills
  • Good customer service skills
  • Able to listen well and take instruction
  • Interest in and sympathy with the aims and objectives of The Salvation Army


  • Age restrictions
    OVER 16
  • DBS check required
  • Equal Opportunities Policy
  • Expenses reimbursed
    This role is an unpaid role but reasonable travel expenses will be paid in line with the volunteer expense policy.
  • Health and Safety Policy
  • Ongoing support
  • Training provided
    On-site training with the charity Shop Manager/Sales Assistant, on all company policies and procedures
  • Volunteer induction
  • Volunteer Policy
  • Volunteers covered by insurance
  • Written role description

When can I volunteer?

Start Date: 20/11/2023

End Date: 17/12/2024

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