Customer Service Volunteer – Charity shops

To provide a high level of customer service to customers visiting our charity shops, to replenish and manage stock on the shop floor and store room.

Main Tasks:

• Customer service and cash handling
• Accepting and sorting donations
• Replenish shop stock
• Steam/press and hold/hang clothes
• Clean homewares before putting on display
• Price items accordingly
• Keep shop clean and tidy ensuring any health and safety issues are reported immediately
• Ensure all customers are welcomed to the shop
• Build public support for the shelter  
• Assisting on shelter events

Our charity shops are open Monday to Saturday between 930am and 430pm, volunteer positions would be during these times.

On occasion we may ask you to attend shelter fundraising events that may be outside of these hours, if you are comfortable doing so.

Skills

• We do not need you to have qualifications for this position but do ask you have some previous customer service experience.
• A willingness to promote the charity and what we do to members of the public visiting our shops