Entertainment Volunteer - Newcastle

PLEASE NOTE: This role is only needed for the Christmas period.

You will contribute to ending homelessness by

Performers bring festive joy, create a warm and inviting atmosphere in our centres and help guests relax and have fun. 

If you are a performer, magician, caricaturist or have some other special skill that is entertaining and appropriate for our centres, we want to hear from you.

What you will gain

  • You will have the opportunity to be part of a volunteer led team making a real difference to the lives of homeless people over the Christmas period   
  • The opportunity to share existing or develop new skills in a friendly and supportive environment   
  • Access to relevant Crisis at Christmas training events 
  • Support and advice from Crisis at Christmas staff team    
  • Experience in running activities
  • A platform for building confidence   
  • Skills and knowledge in providing services for homeless people

Core tasks

Your tasks may include:

  • You will be part of the Activities team along with Sports and Wellbeing Volunteers and overseen by Activity Organisers.
  • Our training will show you what to expect when running live entertainment and provide you with lots of ideas of what has been popular in our centres before.

Additional information

  • We expect volunteers to comply with Crisis policies including health and safety, data protection and code of conduct at all times 
  • To maintain the privacy and confidentiality of all accessible information about guests and the organisation 
  • Be positive, productive and have the passion to help end homelessness 
  • We strive to ensure that our services are welcoming, remain relevant and are fully accessible to everyone that we help and support. 
  • We are particularly welcoming of volunteers from diverse and other marginalised communities, as this helps us ensure the best experience for those that we are here to help. 
  • People who have lived experience of homelessness are also particularly welcome to apply. 


Who we are looking for

  • Experience of performing fun and accessible entertainment shows
  • Plenty of ideas about entertainment that guests may enjoy   
  • Good interpersonal skills and the ability to interact with vulnerable guests 
  • A positive attitude and the ability to encourage and motivate guests who may not have watched any live entertainment for a long time.   
  • Ability to work with the Shift Team and report any potential issues to the shift leader   
  • Ability to deliver Crisis at Christmas services in a fair manner ensuring that the safety of the guests and volunteers is of paramount importance at all times   
  • Be a positive role model for all volunteers exhibiting behaviours outlined in the Volunteers Code of Conduct


  • Accessibility
  • Age restrictions
    Over 18s only.
  • DBS check required
  • Equal Opportunities Policy
  • Expenses reimbursed
  • Health and Safety Policy
  • Ongoing support
  • Training provided
  • Volunteer induction
  • Volunteer Policy
  • Volunteers covered by insurance
  • Written role description

When can I volunteer?

Start Date: 12/10/2023

End Date: 29/12/2023

Mon Tue Wed Thu Fri Sat Sun
Morning Yes Yes Yes Yes Yes No No
Afternoon Yes Yes Yes Yes Yes No No
Evening No No No No No No No

Availability Details

Minimum of one shift between 27th-29th December. Times TBC.


City House,
1 City Road
Newcastle Upon Tyne
Tyne and Wear

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