Language Support Volunteer

TWFRS want our volunteers to represent our communities, this is why our volunteers bring with them a wide range of skills and experience, this include being able to converse with our communities in their own dialect.

For this role you will primarily be supporting our Prevention and Education staff at engagement events, here they will be distributing home fire safety information. There will also be prearranged visits to peoples homes with a member of our P&E District teams to discuss more bespoke home fire safety.

As a volunteer your role will be variable depending on the current events happening within the area.

As a Language Support Volunteer you will also be able to request to join our other volunteer teams, Events Volunteer, Volunteer Cadet Instructor, Post Incident Support and Community Volunteer.

Why we want you

To help us improve fire safety awareness across our communities, we have a diverse team of volunteers that work alongside and support our members of staff.

What you will be doing

  • Attending community events and liaising with members of the public, discussing home fire safety.
  • Collecting information for the service to ascertain if the resident will require a Safe & Well visit.

What's in it for you

  • Make a real contribution to the safety of communities in Tyne and Wear
  • Meeting new people
  • You will be entitled to claim out of pocket expenses for travel incurred while carrying out your volunteer duties
  • Experience you can use on your CV and job applications
  • A volunteer uniform will be provided


We cannot accept references from friends or family members. Please do not complete an expression of interest if you will not be able to provide suitable references


  • Able to verbally interpret and translate fluently in the specified language
  • Able to write in the language (as well as in English)
  • Warm and friendly
  • Ability to engage with people from the wide community TWFRS serves
  • Confidentiality is essential.


  • Age restrictions
    18+ only
  • Expenses reimbursed
    Travel expenses reimbursed.
  • Ongoing support
  • Written role description

When can I volunteer?

Start Date: 02/04/2024

End Date: 01/05/2025

Mon Tue Wed Thu Fri Sat Sun
Morning Yes Yes Yes Yes Yes Yes Yes
Afternoon Yes Yes Yes Yes Yes Yes Yes
Evening Yes Yes Yes Yes Yes Yes Yes

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