Lemington Shop Assistant

This role is predominantly to assist the shop manager in all aspects of retail activity on the shop floor ensuring all customers are handled in a courteous and professional manner in line with SVP values and ethos:

  • Handling cash and card transactions
  • Promoting and taking gift aid information
  • Making stock control checks
  • Developing shop and window displays
  • Checking quality of stock items e.g. electrical goods, clothing rips or holes
  • Pricing of stock items
  • Sorting stock items
  • Steaming and cleaning stock items
  • Ensuring shop floor and back rooms are clean and tidy
  • To work with the shop manager to ensure the working environment if safe and welcoming to all SVP members, volunteers and customers
  • To support any financial targets the shop has been set
  • To encourage the take up of gift aid applications from customers
  • To display SVP values at all times when working with colleagues and dealing with customers


  • Ability to work in a busy and public environment
  • Able to interact with members of the public
  • Able to answer any specific questions about stock and prices / promotions
  • Able to handle gift aid enquiries and promote it to customers
  • Flexible with hours committed and reliable to be called upon at short notice
  • Able to deal with customer complaints or refer them to the appropriate person
  • Able to handle financial transactions
  • Able to identify opportunities for improvement in shop processes or ways of working
  • Is articulate and able to answer the phone
  • Able to handle general enquiries / or pass them on to the relevant person
  • Has a good knowledge of retail environments
  • Aware of Health & Safety regulations
  • Approachable and helpful
  • Presentable
  • Kind and courteous
  • Reliable
  • Honest


  • Age restrictions
    over 14's
  • Expenses reimbursed

When can I volunteer?

Start Date: 29/09/2022

End Date: 28/12/2023

Mon Tue Wed Thu Fri Sat Sun
Morning Yes Yes Yes Yes Yes Yes No
Afternoon Yes Yes Yes Yes Yes Yes No
Evening No No No No No No No


St. Vincent's Community Shop,
10 Tyne View,
Newcastle Upon Tyne
Tyne and Wear
NE15 8RA

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