Membership Recruiter

At WWT we believe the best way for people to understand and connect to wetlands is to experience them, so we bring awe-inspiring nature up close and let it do the talking. People feel part of something amazing and are motivated to make a difference.

As a Membership Recruitment volunteer, you will be able to draw people in by telling engaging stories about our work and inspiring people to support us as members of WWT.

How much time will it take?

We are looking for volunteers who can help to provide coverage predominantly on weekends and during school holidays 11am – 4.30pm in winter and 11am – 5.30pm in summer for at least one day per week.

In order for you to be able to carry out the volunteer role effectively you may need to be able to attend relevant meetings on a regular basis in addition to the hours you contribute. This will be discussed with you prior to placement.

What will you be doing?

  • Telling stories about what we do to save wetlands for wildlife and people
  • Informing visitors about our packed calendar of centre activities and special events
  • Using both of these to persuade visitors what a great idea membership would be. Training in how to do this will be provided
  • Filling in on-line membership forms accurately (again, training will be provided)
  • Adhering to specific requirements of the role, such as data protection compliance, health and safety etc.
  • We regret we are not in a position to reimburse expenses incurred in travelling to and from the centre, but any pre-agreed expenses incurred in the course of your duties will be reimbursed


  • Enjoy sharing information with people to ensure they understand what our centre is and what there is to enjoy here
  • Have competent IT skills - this role may require you to use a tablet
  • Can give attention to detail in sharing accurate information and completing forms
  • Are calm under pressure and can maintain a positive energy in a busy environment
  • Have a confident attitude and / or experience of successful face-to-face contact with the public
  • Are committed to excellent customer service
  • Have an interest in and enthusiasm for the work of WWT
  • Are able to work under your own initiative under the direction of the Marketing and Communications Manager


  • Age restrictions
    over 18's
  • DBS check required
  • Equal Opportunities Policy
  • Expenses reimbursed
  • Health and Safety Policy
  • Ongoing support
  • Training provided
  • Volunteer induction
  • Volunteer Policy
  • Volunteers covered by insurance
  • Written role description

When can I volunteer?

Start Date: 24/06/2022

End Date: 01/08/2023

Mon Tue Wed Thu Fri Sat Sun
Morning Yes Yes Yes Yes Yes Yes No
Afternoon Yes Yes Yes Yes Yes Yes No
Evening No No No No No No No


WWT Washington
Tyne and Wear
NE38 8LE

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