Operations Department - Duty Operations Manager - Stephenson Steam Railway

The Duty Operations Manager co-ordinates and oversees the day's activities at the railway. They give permission for trains to depart and manage all movements throughout the day.

The DOM also deals with any and all incidents such as lineside fires, broken-down / failed trains and ill passengers.

Sunday and additional times in school holiday and bank holidays


Duty Operations Managers are usually volunteers who have spent several years at the railway which gives them the depth of knowledge required.

The DOM must know the railway's operations like the back of their hand and be prepared to be the "go-to person" should anything go wrong. The minimum age for a DOM is 18.

Volunteers are required to sit a theoretical exam paper and practical assessment from the railway's inspectorate before becoming qualified.


  • Age restrictions
    Over 18's
  • Ongoing support
  • Training provided

When can I volunteer?

Start Date: 24/04/2023

End Date: 01/04/2025

Mon Tue Wed Thu Fri Sat Sun
Morning No No No No No No Yes
Afternoon No No No No No No Yes
Evening No No No No No No No


Stephenson Steam Railway,
Middle Engine Lane
North Shields
Tyne & Wear
NE29 8DX

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