Sunderland Team Administrator

As a Team Administrator, you will provide administrative support to your local Family Support Team,

enabling them to spend more time with the families we support.

Your role may include:

  • Carrying out general administrative tasks
  • Taking and circulating team meeting minutes
  • Collating information/assessment packs
  • Updating the database
  • Answering telephone enquiries
  • Completing family applications for equipment or additional resources

We are flexible and looking for a volunteer to support anytime during the week (Monday-Friday); times and days can be discussed.

The role is based in the office in Sunderland.


  • Experience of working/volunteering in an administrative role
  • Strong IT skills including Microsoft Office and willingness to learn our in-house database
  • Well organised with the ability to prioritise tasks
  • Good communication skills both verbal and written
  • Ability to empathise with families in stressful circumstances
  • An understanding of the importance of safeguarding and confidentiality
  • Flexible approach with the ability to work on own initiative and as part of a team


  • Age restrictions
    OVER 18
  • DBS check required
  • Equal Opportunities Policy
  • Expenses reimbursed
  • Health and Safety Policy
  • Ongoing support
  • Training provided
  • Volunteer induction
  • Volunteer Policy
  • Volunteers covered by insurance
  • Written role description

When can I volunteer?

Start Date: 09/02/2024

End Date: 24/12/2025

Mon Tue Wed Thu Fri Sat Sun
Morning Yes Yes Yes Yes Yes No No
Afternoon Yes Yes Yes Yes Yes No No
Evening No No No No No No No


North Sands Business Centre,
Liberty Way,
Tyne and Wear

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