Volunteer Learning Tutor: Basic ICT Skills

The Progression Hub exists to provide a dedicated space where Tyne, and partners, can deliver services, training and more informal activities to our residents, visitors and other individuals who are facing or are at risk of, homelessness.

To assist the Byker Progression Hub staff to provide a more extensive programme of activities, specifically a Volunteer Learning Tutor: Basic Digital Skills:

  • To support with provision of learning, wellbeing, training and engagement
  • To work one to one as a tutor providing structured, consistent and reliable English tuition to a homeless person, or someone at risk of homelessness
  • To help encourage a positive attitude and enthusiasm for learning
  • Helping to prepare materials to be used in the sessions
  • Ensuring safe working practices are adhered to
  • Helping to provide a friendly, safe and supportive environment for individuals who visit the facility
  • To help clear up equipment
  • To assist Staff with potential project planning


  • You will require great communication skills and a commitment to help vulnerable adults grow their self-esteem and develop skills which will enable them to move on to the next stage in their lives
  • You should have a good level of experience and knowledge in ICT and although not essential, experience supporting individuals to increase their skills
  • An enthusiasm for and / or knowledge of working with vulnerable, lonely and isolated people and generally work as part of a supportive and friendly team
  • Though not essential, an enthusiasm for and/or background in working with vulnerable adults


  • Accessibility
  • Age restrictions
    over 18
  • DBS check required
  • Equal Opportunities Policy
  • Expenses reimbursed
  • Health and Safety Policy
  • Ongoing support
  • Training provided

When can I volunteer?

Start Date: 04/03/2024

End Date: 01/04/2025

Mon Tue Wed Thu Fri Sat Sun
Morning Yes Yes Yes Yes Yes No No
Afternoon Yes Yes Yes Yes Yes No No
Evening No No No No No No No


The Progression Hub,
9 Wilfred Street,
Newcastle upon Tyne
Tyne and Wear

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