Young People's Engagement Volunteer

As a Young Person's Engagement volunteer, you will play an important role in speaking to young people in the community about their views on local health and social care services. You will speak to young people via social groups, libraries, community events, shopping centres, and online engagement via social media and other platforms. We are looking for volunteers who can identify ways to engage younger people successfully.

What will the role involve?

  • Work with Healthwatch volunteers and staff members to identify relevant social groups, organisations, and care settings in Newcastle
  • Plan engagement activities and social media posts with other volunteers and staff members
  • Develop good relationships in the community
  • Help to establish a network of Young Healthwatch Volunteers
  • Engage people using online platforms e.g., Zoom, Microsoft Teams, Social Media Platforms and/or via phone
  • Keep a record of people's experiences and feedback and give these to Healthwatch staff members
  • Hold engagement and information stands in community areas such as social groups, community centres, shopping centres, hospitals, GP Surgeries and dentists
  • Talk to and gather views of the public in either face to face settings or online and report this back to us
  • Help us conduct surveys and consultations with local people
  • Be a positive ambassador for Healthwatch Newcastle and uphold its reputation and values
  • Attend any relevant training


We are looking for people that have an interest in Health and Social Care, this could be your chosen career path or through personal experiences. We are looking for people who can demonstrate or would like to develop the following skills:

  • Effective communication skills and ability to ask questions and listen well to engage with people
  • Enjoy meeting with and talking to members of the public
  • Empathy towards people
  • Passionate about improving local health and social care services
  • Able to separate own experiences from other people's issues and to faithfully present the views of the people they represent
  • Able to work as a team with other volunteers and staff Experience of using Microsoft Office, including Word Access to the internet/email
  • Able to use social media platforms such as Instagram, Facebook and Twitter
  • Organised and reliable with a flexible approach who can work independently
  • Be comfortable volunteering from home and using online meeting platforms e.g. Zoom or Microsoft Teams (training can be provided in the latter)
  • Respectful of confidentiality
  • A strong commitment to equality and diversity
  • The role will be subject to a Disclosure and Barring Service check (DBS)


  • Accessibility
  • Age restrictions
    over 14's
  • DBS check required
  • Equal Opportunities Policy
  • Expenses reimbursed
    Reasonable travel expenses
  • Health and Safety Policy
  • Ongoing support
    Healthwatch Newcastle volunteer handbook
  • Training provided
  • Volunteer induction
    Full training including induction to Healthwatch
  • Volunteer Policy
  • Volunteers covered by insurance
  • Written role description

When can I volunteer?

Start Date: 08/07/2022

End Date: 31/08/2023

Mon Tue Wed Thu Fri Sat Sun
Morning Yes Yes Yes Yes Yes Yes Yes
Afternoon Yes Yes Yes Yes Yes Yes Yes
Evening Yes Yes Yes Yes Yes Yes Yes

Availability Details


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