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Volunteer Passport Scheme Newcastle

Volunteering Matters believe that everyone in the UK should have the opportunity to thrive. So, we bring people together to overcome some of society's most complex issues through the power of volunteering.

We partner with communities to overcome adversity, tackling social isolation and loneliness, improving health, developing skills and opportunity, and making sure young people can lead change. We turn local knowledge and energy into action and progress, building stronger communities and a better future for all.


Welcome to the Volunteer Passport Scheme Newcastle!

This a new initiative, commissioned by Newcastle City Council, aiming to develop a network of trained volunteers, ready to respond to the needs of their communities. During the pandemic, we have seen an unprecedented response to the call for people in Newcastle to volunteer to help others, and the Passport scheme is an effective way to continue.

Becoming part of a network of trained volunteers can be an opportunity to really make a difference. Volunteers will be enabled to "cross borders", gaining experience in different volunteer roles, and with different voluntary and charity organisations, evidencing that flexibility and adaptability looks great on a CV! Volunteering Matters will complete the recruitment process.

How the scheme will work:

Volunteers will have the opportunity to engage with a variety of different voluntary and charity organisations, in both "one off" tasks, and longer-term volunteering.
We will send an application form for you to complete, sign and return. You will need to submit contact details for two people who will be willing to provide a character reference.

On receipt of your application, we will contact you to arrange an informal interview, which will be completed remotely.
We will then create an Individual Volunteer Record, (which will be shared with the organisations who are participating in the scheme, and who require volunteers).

We will complete reference checks and begin the online DBS process We will provide access to the following volunteer training:

  • Introduction to volunteering
  • Safeguarding Children and Vulnerable Adults
  • Confidentiality and Data Protection
  • Boundaries
  • Personal safety and understanding risk

Once you have completed training and received your DBS certificate, you will be issued with a physical volunteer passport, (A6 booklet), which will be kept by you, and will contain essential information around your skills, experience and training completed, and will serve as volunteer ID.

This can be updated by any of the participating charities who are signed up to the scheme, once you have volunteered with them.

Our flowchart

Our partners, (charity organisations who are signed up to the scheme), will let us know when they need a volunteer for a particular task or role. We will look at Volunteer Records and allocate a volunteer who matches the criteria.

We will send the individual Volunteer Record to the organisation, and once confirmed we will contact the volunteer to discuss the task/role.

We will then put the volunteer in touch with the organisation, for arrangements to be made Volunteer tasks/roles to be included in the scheme.

  • Driver
  • Food packer
  • Shopper
  • Medication pick up/drop off
  • Remote befriending/mentoring/welfare calls
  • Food preparation/cooking
  • Tech support volunteer
  • Donation Sorter
  • Admin support/Collecting data to support the co-ordination and service delivery
  • Charity Shop volunteer, (depending on lockdown restrictions)
  • General deliveries, (eg craft packs, audio books)

Essential Criteria

To participate in the Volunteer Passport Scheme, you must be willing to do the following:

  • Complete and return the application form.
  • Provide us with a clear photo of yourself.
  • Provide us with contact details for two people willing to give a character reference.
  • Provide evidence of identity.
  • Complete required volunteer training
  • Be prepared and available at short notice.
  • Inform us of any concerns around your volunteer role.
  • Always adhere to current government safety guidelines
  • Inform us of any additional training completed

What's in it for you?

  • Enhance your CV
  • Gain a sense of achievement
  • Learn and develop new skills
  • Gain experience of volunteering with different organisations
  • Meet new people.
  • Reference provided for any period of volunteering of at least 3 months.

If you have any questions on any of the above information, please contact:
Pam Robinson
Mob: 07590417231

Why volunteer?
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Newcastle Passport Scheme
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