Newcastle City Council wants to hear from you!
We’re inviting stakeholders to share their views on the current and future support needs of the voluntary and community sector in Newcastle. Your feedback will help us shape the services that support all organisations working in the Voluntary and Community sector, making a real difference in our neighbourhoods and across the city.
Why This Matters
Newcastle City Council values the vital role that voluntary and community organisations play in the life of our city. A strong, well-supported sector helps people live healthier, happier lives—improving wellbeing for individuals, families, and communities across Newcastle.
What’s Being Reviewed
We currently fund two key contracts that provide infrastructure support to the sector:
- Connected Voice offers independent support to help organisations grow and strengthen. This includes information about funding, training, governance, and organisational development.
- Volunteering Matters hosts Volunteer Centre Newcastle supports volunteering across the city by:
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- Promoting volunteering opportunities
- Matching and signposting volunteers
- Helping organisations create meaningful roles
- Providing guidance on volunteer engagement and best practice
How You Can Get Involved
We want to hear from you—whether you’ve used these services or not. Your insights will help us understand:
- What support you currently need
- Your experience with existing services
- Your awareness of what’s available
- What you’ll need in the future
Take the Survey
Please take a few minutes to complete our online survey and share your views. Your feedback is essential to help us shape future services that meet the needs of the sector.
Need the Survey in a Different Format?
We can provide the survey or questions in alternative formats, such as large print. If you have any questions or accessibility needs, please contact: kate.bowman@newcastle.gov.uk
We’ll also be gathering feedback at upcoming Neighbourhood Networks and Infrastructure Support Needs – Online Engagement Sessions in October.
Dates for the Neighbourhood Networks
Wednesday 1 October East event 1.30 – 3.30 Ray Grey Centre
Thursday 2 October North event 1.30 – 3.30 MERA Hall Kenton
Monday 6 October Inner West event 1.30 – 3.30 Beacon
Thursday 9 October Outer West event 10.30 – 12.30 West Denton Community Centre
Book through InformationNOW by selecting your preferred event/s
Infrastructure Support Needs – Online Engagement Sessions
Tuesday 7th October 1.30pm – 2pm
Wednesday 15 October 9.30 – 10am
Book by contacting communitiesteam@newcastle.gov.uk