Community Café Friend

Role Overview

The Community Café Friend is a friendly and supportive presence in the café, helping to create a welcoming environment for community members. This volunteer role focuses on conversation, active listening, and encouraging visitors to explore opportunities for education, skills development, and employment progression.

Key Responsibilities

• Engage visitors in warm, positive conversation to make them feel welcome.
• Practice active listening to understand community needs, interests, and feedback.
• Encourage visitors to explore opportunities for education, upskilling, and employment, and share relevant information.
• Share insights and feedback with the Community Coordinator to inform programming and support community priorities.
• Contribute to a friendly, inclusive, and supportive café atmosphere.

Why Volunteer?

• Make a positive difference in your local community.
• Connect with a diverse range of people.
• Support community members to discover opportunities for learning, skills, and employment.
• Flexible, low-pressure role with a focus on people and conversation.

Skills

• Friendly, approachable, and empathetic personality.
• Good communication and active listening skills.
• Interest in supporting education, skills development, and employment pathways.
• Respect for diversity and confidentiality.
• Ability to commit to approximately 5 hours per month.

Desirable Skills

• Previous experience volunteering or working in community settings.
• Knowledge of local educational or employment opportunities.
• Experience supporting marginalised or diverse groups.