Galafield Hub Foodbank Centre Assistant

This role involves providing direct support to people who use our foodbank; packing their food parcels and making them feel comfortable.

Key tasks

• Prepare food parcels for collection adding extra items as instructed.
• Tidy up as required during the session.
• Offer a listening ear and signpost clients, as required, to further support, using the Pathways team
• Work under the guidance of the session leader and report any health & safety or safeguarding concerns to the project manager/session supervisor

Impact of your role

• Helping to ensure a dignified experience to anyone visiting the foodbank
• Signposting people for further support which can help lift them from poverty

Skills

• Strong team player
• Excellent communication skills
• Empathetic
• Has an eye for detail
• Organised and self-motivated
• Physically fit enough to lift heavy shopping bags