Engagement and research volunteer

  • Going into health and care services to observe, and to listen to people’s views and experiences.
  • Promoting Healthwatch North Tyneside at community venues and different events, taking service feedback and reporting back to the staff team.
  • Talking to different groups of people within the community to find out about the services that they use.
  • Providing information on local services and where appropriate signposting to these organisations
  • Informing people about how they can make a complaint and who will help them to do this.
  • Attending briefings and volunteer meetings
  • Working with the team to identify what’s working and what needs improving
  • Taking notes
  • Contributing to report


  • Confident at talking with people
  • Good at listening to people
  • Organised
  • Able to write basic notes
  • Professional and have a commitment to confidentiality and safeguarding
  • Able to work as part of a team
  • Willing to participate in one to one and group support sessions
  • No qualifications or previous experience needed


  • Accessibility
  • Age restrictions
    16+ only
  • DBS check required
    Role will be dependent on a satisfactory basic DBS check
  • Equal Opportunities Policy
  • Expenses reimbursed
  • Health and Safety Policy
  • Ongoing support
    Telephone and face to face support.
  • Training provided
  • Volunteer induction
  • Volunteer Policy
  • Volunteers covered by insurance
  • Written role description

When can I volunteer?

Start Date: 31/10/2022

End Date: 01/05/2025

Mon Tue Wed Thu Fri Sat Sun
Morning Yes Yes Yes Yes Yes No No
Afternoon Yes Yes Yes Yes Yes No No
Evening No No No No No No No

Availability Details

Volunteering opportunities are offered on a sporadic basis as appose to a regular basis. Most opportunities are during the day Monday to Friday

More Opportunities from Healthwatch North Tyneside

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