Retail Assistant - Newcastle East Warehouse

To assist the Warehouse Supervisor in the day to day running of the shop floor, this could involve dealing with sales leads, online requests, cash handling, processing telephone sales – card payments. It may be required at times, to upload onto social media platforms. 


  • To serve customers within a busy furniture warehouse
  • To arrange delivery and collections of furniture with customers on the warehouse floor
  • To maintain the tidiness of the warehouse, provide clear and safe access, adhering to our Health and Safety policies
  • To prepare furniture in the warehouse for deliveries
  • To accept, clean and price all incoming furniture, and display appropriately in the warehouse
  • To rotate stock on a regular basis to promote sales
  • Cash handling duties apply
  • Volunteers must be aged 18+


  • Experience of a warehouse environment desirable, but not essential
  • Previous experience in retail / sales would be an advantage
  • Good customer service / communication skills
  • Organised
  • Team player
  • Due to the lifting of some heavy items, volunteers will need to be physically fit


  • Accessibility
  • Age restrictions
  • DBS check required
  • Equal Opportunities Policy
  • Expenses reimbursed
    Out of pocket
  • Ongoing support
    Support is offered by both the Warehouse Supervisor and the Training Manager.
  • Training provided
    Predominantly internally through our Training Manager. A range of internal opportunities are available, however external training will be provided for those volunteers with the enthusiasm and commitment to develop their career prospects.
  • Volunteer induction
    Standard induction to organisation covering health and safety, manual handling etc, to be followed by tailored training, based on identified needs of volunteer. To be co-ordinated with Community Transport Trainer.
  • Volunteers covered by insurance

When can I volunteer?

Start Date: 12/10/2023

End Date: 12/10/2024

Mon Tue Wed Thu Fri Sat Sun
Morning Yes Yes Yes Yes Yes Yes No
Afternoon Yes Yes Yes Yes Yes Yes No
Evening No No No No No No No


CT Furniture,
6 Heaton Terrace,
Newcastle upon Tyne
Tyne & Wear

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