Tunnel Support

The Victoria Tunnel is one of Newcastle’s most popular visitor attractions, largely due to our team of wonderful volunteers. We’re always on the look out for new people to support the Tunnel Tours.

Our guides lead short 75-minute tours and longer 2-hour tours both for the public and private groups. This role supports our guides with delivery of the tour, but does not need to have full training on the history and content. The Tunnel Support role is focused on tour operations.

Tours are delivered by pairs, and we support our volunteers to buddy up or to lead tours with a range of people, whichever suits them most.

There is also opportunity to get involved in supporting tours for schools and our special event programme – from Halloween and Christmas to stewarding music events and hosting Tipples in the Tunnel.

Skills

Volunteers will need:

• Experience of working with people
• Excellent communication and organisational skills
• The enthusiasm and the ability to work as part of a team.
• Access to email and mobile phone text for tour planning

This role will suit you if you are:

• Someone who enjoys meeting new people
• Keen to learn more about Victoria Tunnel
• You enjoy supporting and being supported by other members of a team
• You want to give your time and enthusiasm to help us preserve this iconic landmark for future generations whilst sharing stories of its past with the visitors of today