Bereavement Volunteer

As a Bereavement Volunteer, you will join a volunteer community who provide emotional support, to
bereaved people. You must be able to offer a person centred, empathetic and non-judgemental
approach to supporting our clients. Most of the support we provide is over the telephone or on zoom.

Time commitment:
• Attend training delivered over 6 weeks (1 day a week) via zoom
• Support 2 clients a week
• Volunteer for a minimum of 2 years
• Attend monthly group supervision (2 hours) via zoom
• Support service users between 9am – 8pm Monday to Friday and 10am – 2pm Saturday, no
support provided on Sundays or Bank Holidays

What’s in it for you?
• An opportunity to make a difference to bereaved people at the most difficult time of their lives
• Access to our highly regarded training
• Access to a range of ongoing Continuing Professional Development
• A supportive community of volunteers and staff

Practical considerations:
• Private and confidential space to work
• Good internet connection
• Confident in the use (and access to) email, zoom, Microsoft word

Skills

• Empathetic and Warm
• Excellent listening skills
• Personal resilience
• Punctual and reliable
• Ability to maintain confidentiality
• Excellent communication skills across a diverse range of clients