This role is based in our coffee house, Hangar 63, located within our headquarters in Eaglescliffe. From there, you’ll hear the roar of our helicopter engines as you serve our loyal supporters a selection of hot and cold drinks, as well as delicious food and other treats.
The purpose of this role is simple: brew coffee, build our community and save lives – one cup at a time! Within this volunteer role, you will be face-to-face with our fantastic supporters, serving a selection of hot drinks, food and other treats. You will be responsible for the upkeep of the coffee house, maintaining high hygiene standards and ensuring the cleanliness of the area.
Responsibilities include:
- Provide a high level of customer service to customers
- Take orders, prepare and serve hot drinks and food
- Operate a till and balance the daily takings
- Clear and clean tables
- Adhere to all Hangar 63 policies and procedures
- Communicate in a courteous, friendly and professional manner with all customers
- Assist in the re-stocking and display of shop stock, practising good stock rotation
This role requires availability on both weekdays and weekends, with applicants being able to work in the coffee house consistently between 10am – 2pm.
APPLY HERE GNAAS Volunteer Application Form
Skills
What we ask
- Customer service skills
What you get
- Help fuel life-saving missions
- A chance to meet new people
- Develop skills and experience
- Flexible volunteering and opportunities to select shifts which work for you
Details
- Accessibility
- Age restrictions
OVER 18 - DBS check required
- Equal Opportunities Policy
- Expenses reimbursed
- Health and Safety Policy
- Ongoing support
- Training provided
- Volunteer induction
- Volunteer Policy
- Volunteers covered by insurance
- Written role description
When can I volunteer?
Start Date: 29/10/2026
End Date: 01/11/2027
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| Morning | Yes | Yes | Yes | Yes | Yes | Yes | Yes |
| Afternoon | Yes | Yes | Yes | Yes | Yes | Yes | Yes |
| Evening | No | No | No | No | No | No | No |
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