To provide a warm, festive welcome to families attending the Canny Christmas Grotto, helping create a joyful and memorable experience with a touch of Geordie charm.
Key Responsibilities:
- Welcome guests at the entrance and guide them through the event space.
- Assist with queue management and ensure smooth flow of visitors.
- Engage with children and families, spreading festive cheer.
- Support Santa’s elves in coordinating activities like festive crafts and photo opportunities.
- Answer basic visitor questions about the event and museum facilities.
- Help maintain a safe and friendly environment for all guests.
Volunteers may be invited to wear festive or themed attire (e.g., elf hats or black-and-white accessories).
- Refreshments provided during shifts.
- Travel expenses reimbursed (subject to policy).
- Indoor only
-this event may be busy and loud
-This venue is accessible.
Level of English language
To do this role you need to be able to:
-Follow simple instructions
- have short simple conversation
- read short sentences and simple instructions.
Friday, November 28, 202510:00 AM2:00 PMFriday, November 28, 20252:00 PM6:00 PMSaturday, November 29, 202510:00 AM2:00 PMSaturday, November 29, 20252:00 PM6:00 PMSunday, November 30, 202510:00 AM2:00 PMSunday, November 30, 20252:00 PM6:00 PMThursday, December 04, 202510:00 AM2:00 PMThursday, December 04, 20252:00 PM6:00 PMFriday, December 05, 202510:00 AM2:00 PMFriday, December 05, 20252:00 PM6:00 PMSkills
Friendly, approachable, and enthusiastic.
- Comfortable interacting with children and families.
- Reliable and punctual.
- Able to work as part of a team.
- A love for Christmas and community spirit!
Training & Support:
- Volunteers will receive a full induction and on-the-day briefing.
- Shadowing opportunities with experienced volunteers.
- Ongoing support from museum staff.
Details
- Accessibility
- Age restrictions
16 PLUS - DBS check required
- Equal Opportunities Policy
- Expenses reimbursed
- Health and Safety Policy
- Ongoing support
- Training provided
- Volunteer induction
- Volunteer Policy
- Volunteers covered by insurance
- Written role description
When can I volunteer?
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| Morning | No | No | No | Yes | Yes | Yes | Yes |
| Afternoon | No | No | No | Yes | Yes | Yes | Yes |
| Evening | No | No | No | No | Yes | Yes | Yes |
Location
Discovery Museum,
Blandford Square
Newcastle upon Tyne
Tyne and Wear
NE1 4JA
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