Hub volunteers

Family Gateway volunteers make a vital contribution to our aims. We recognise the added value that volunteers bring to our organisation and those who use our services. Our volunteers inform our work and help us to develop, and we can support volunteers to learn skills and achieve personal development during their time with us. We recruit volunteers using our “Barefoot Professional Model” which means we recruit people from our local community who have a range of life experiences that they can use to support other people who come to Family Gateway for support. A description of the Community Hub volunteer role is below.

Community Hub Volunteer

• signing in sheets for staff, volunteers and the gym
• check every morning for bookings, ensure rooms/spaces are set up/ ready when required.
• Take new bookings, if external & new to us email/share booking info form & multi-purpose finance form
• Phone answer machine check
• Meet and greet visitors as they come into the building and when they leave
• Sign post visitors to other workers/services where there is a need
• Serving on Howdelicious when needed.
• Stocking up Howdelicious when needed.
• Cashing up inc. HD till
• Clean work space and tables at the end of use/daily. Keep hub/conservatory area tidy including bookshelf, notice board & leaflet displays.
• Tidy & secure rooms after bookings.
• Sign in sheet - Put in drawer 4 at the end of the day.

Skills

• Well presented with a friendly and cheerful persona.
• Ability to work as a team.
• Good communication skills (oral &written)
• Good time management skills.
• Basic numeracy skills.
• Basic knowledge of food preparation.
• Basic knowledge of food hygiene.
• An awareness of health & safety issues in a kitchen/café environment.