Care Experience Feedback Volunteer

Help Improve Care by collecting feedback from individuals in person or over the phone

Join our team to gather honest feedback from patients and families, ensuring Marie Curie continues to provide the best possible support.

What you'll do:

  • Speak with patients and families about their experiences
  • Record and input feedback accurately
  • Highlight areas for improvement and share positive feedback

Interested? Contact our Volunteer Manager Linda Doige to find out more information - linda.doidge@mariecurie.org.uk


Skills

  • Good communication and listening skills
  • Empathy and understanding of end-of-life care
  • Basic IT skills and attention to detail

Details

  • Accessibility
    We try and make any reasonable adjustments needed wherever possible.
  • Age restrictions
    18+
  • DBS check required
    Enhanced DBS check required.
  • Equal Opportunities Policy
  • Expenses reimbursed
    We reimburse agreed reasonable out of pocket expenses for our volunteers such as mileage or bus fare if travelling from their home to and from their normal place of volunteering, and the cost of a meal if they volunteer for more than 4 continuous hours in one day (e.g. 9am-2pm) and this covers a meal period i.e. lunch or evening meal (only the actual cost of the meal will be reimbursed subject to a maximum allowance, the current daily maximum meal allowance is £6).
  • Health and Safety Policy
  • Ongoing support
  • Training provided
  • Volunteer induction
  • Volunteers covered by insurance
  • Written role description

When can I volunteer?

Start Date: 19/03/2024

End Date: 01/04/2025

Mon Tue Wed Thu Fri Sat Sun
Morning Yes Yes Yes Yes Yes No No
Afternoon Yes Yes Yes Yes Yes No No
Evening No No No No No No No

Availability Details

The role doesn’t have a specific start/end date but a weekly commitment of a few hours (or a day) would be ideal, however if you could only commit to fortnightly for instance, Marie Curie Hospice would still love to hear from you.


Location

Marie Curie Hospice,
Marie Curie Drive,
Newcastle upon Tyne
Tyne and Wear
NE4 6SS


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