Shop Floor Volunteer (Hexham)

Shop Floor Volunteer 1 

As a Shop Floor 1 volunteer you will provide a first-class customer service experience, ensuring customers find everything they need during their visit and the store's front of house is maintained to a high standard and remains well stocked. 

You will engage with our customers both on arrival and when they depart the store, as well as queries they might have during their visit. You will also support other members of the team with merchandising displays and stock management to ensure the store is inviting for our customers. 

Why we want you 

As a Shop Floor 1 volunteer you will provide a first-class customer service experience, ensuring customers find everything they need during their visit and store's front of house is maintained to a high standard and remains well stocked 

What you will be doing 

• Assisting customers by greeting them when they enter the store and thanking them when they leave, helping them find any items they are looking for, and covering changing rooms. 

• Work with other volunteers to have a good knowledge of areas of stock and support customers with general questions and queries 

• Assist customers with their donations and support the store with gift aid sign up. 

• Support with covering the till when needed 

• Support the implementation of seasonal campaigns and promotional activities in-line with the stores marketing activity plan 

• Ensure the store remains clean and tidy, health and safety procedures and security measures are adhered to

• Develop skills for your CV 

• Make a difference to the lives of children, young people and their families 

• Learning and development opportunities 

• Volunteering in a fast paced and diverse environment 

• In-store discount (20%) 

• Access to our internal job opportunities 

Disclaimer 

We look to recruit a diverse range of volunteers. If your skills don't fit the above, please do not let this put you off as we are able to be flexible with most of our roles. If you are unable to apply online through the link on this page, please visit your local store for a paper application form or contact the Barnardo's Volunteering Team on volunteering@barnardos.org.uk