Victim Support Witness Service Volunteer

The Witness Service provides free, independent support to any witness giving evidence in criminal courts in England and Wales — both for the prosecution and the defence. 
Our trained staff and volunteers help people understand what to expect before, during and after a trial, and offer practical and emotional support every step of the way, so witnesses can give their best evidence.  

The Witness Service also supports bereaved family members, and friends and family who are accompanying witnesses in court.  
Witness Service Volunteers provide support to victims and witnesses of crime prior to and during the court process helping them to feel safe and informed.

Why volunteer with us?

• Make a difference - you will volunteer directly with victims and witnesses.
• Gain skills and experience - you will receive training on how to provide practical and emotional support.
• Join our community - you will be part of a large community of over 2,000 volunteers and staff.
• Beyond your role – attend one of our many events/webinars and join one of our six Equality, Diversity & Inclusion networks.

Skills

What do we ask of you?

In order to join us as a Witness Service Volunteer, you must:
• Be 18 years of age or over.
• Be able to volunteer for at least 1 day per week, for at least 12 months.
• Undertake training - this includes virtual training days as well as completing online learning modules.
• Undertake an enhanced DBS check & be part of the DBS update service.
• Be able to provide two satisfactory references.

• Have an active email address that you are comfortable using in order to engage with VS communications.


Details

  • Accessibility
    Although court buildings are under the scope of HMCTS, we strive to ensure roles are accessible as possible by making any reasonable adjustments required and where we are able.
  • Age restrictions
    18 + years
  • DBS check required
    Enhanced
  • Equal Opportunities Policy
  • Expenses reimbursed
    Up to £8 per day for lunch Travel expenses from home address to place of volunteering and return. We cannot reimburse taxis.
  • Health and Safety Policy
  • Ongoing support
  • Volunteer induction
  • Volunteer Policy
  • Volunteers covered by insurance
  • Written role description

When can I volunteer?

Mon Tue Wed Thu Fri Sat Sun
Morning Yes Yes Yes Yes Yes Yes Yes
Afternoon Yes Yes Yes Yes Yes Yes Yes
Evening No No No No No No No

Availability Details

Weekly availability is required


Location

Newcastle Combined Court
Benwell,
Newcastle Upon Tyne
Tyne and Wear
NE1 3AL

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