Berwick Lead Retail Volunteer

As a Lead Retail Volunteer, you will play a key role within the in‑store team, supporting staff with the day‑to‑day running of the shop, helping to attract and recruit new volunteers, and mentoring fellow volunteers.

Please note:

This role requires a time commitment of approximately 5–10 hours per week.

Due to the vetting requirements, the application process may take longer than usual.

• Supervising and training volunteers by having open conversations, offering to support/help with development, explore each person's value, skills and knowledge and respond to each need
• Create opportunities for volunteers to learn
• You may be left to work independently for short periods of time for example, to cover staff lunches
• Collaborate with the implementation of seasonal campaigns and promotional activity in-store to help achieve impact
• Ensure all cash handling (internal and external) and security procedures are adhered to
• Ensure all health & safety procedures are adhered to

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Skills

• Experience of leading and engaging teams
• Knowledge or experience of retail operations (desirable)
• Ability to work independently and part of a team
• Strong written and verbal communication skills
• Understanding of equality, diversity and inclusion
• Organised
• Very good standard of IT skills
• Enthusiastic about the work of Barnardo's