Finance Assistant

Oxfam has a network of 700 shops throughout the UK. The purpose of the Trading division is to make as much money as possible to overcome poverty and suffering.

The purpose of the voluntary finance assistant would be the recording and processing of the shop income and / or associated expenditure for the Oxfam Shops.

The volunteer may be asked to do some or all of the following:

  • Logging in and filing of shop income returns
  • Checking and entering data from income returns
  • Problem solving and dealing with queries
  • Bank reconciliation work - investigating discrepancies
  • Gift Aid Processing and VAT sorting
  • Support of other volunteers after a certain level of experience had been gained
  • Checking the accuracy of invoices
  • Processing invoices for payment by entering relevant data onto payment system
  • Problem solving with queries
  • Customer Care / phone answering duties
  • Opening, sorting and distributing mail


We try to be flexible to encourage the needs and skills of individual volunteers. We are looking for people who can commit to a minimum of 6 hours per week (either half days or full days).

We reimburse lunch (if work more than 5 hours per day) and reasonable travel expenses. We are happy to issue learning certificates to all volunteers on request.

We ask that you have some or all of:

  • Good basic numeracy
  • Have attention to detail
  • A basic knowledge or willingness to learn IT skills
  • A good efficient organised work style
  • A good team player
  • Show adaptability and flexibility
  • Good interpersonal skills


  • Accessibility
  • Age restrictions
    18 plus
  • DBS check required
  • Equal Opportunities Policy
  • Expenses reimbursed
  • Ongoing support
  • Training provided
  • Volunteer induction
    Thourough Health and Safety induction and placed with a supervisior
  • Volunteers covered by insurance

When can I volunteer?

Start Date: 23/06/2022

End Date: 19/12/2023

Mon Tue Wed Thu Fri Sat Sun
Morning Yes Yes Yes Yes Yes No No
Afternoon Yes Yes Yes Yes Yes No No
Evening No No No No No No No


Oxfam Finance Office,
4th Floor, Hadrian House,
Higham Place
Newcastle upon Tyne
Tyne and Wear

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