LGBTQI+ Outreach Officer

OUT North East is a leading LGBTQ+ charity and community organisation in the North East of England focused on promoting equality, inclusion, wellbeing and community connection for LGBTQ+ people, their families, friends and allies through support services, events, advocacy and awareness-raising programmes. Based at the ONE Centre in Gateshead, it offers safe spaces, practical help, social activities and outreach work to reduce isolation and strengthen community ties. In addition to its core services, OUT North East organises the Summer of Pride festival series, which are free Pride celebrations and events delivered across Gateshead, Sunderland and South Tyneside. These are held over the summer period, bringing together diverse communities for family picnics, concerts, creative days, and other inclusive events that celebrate LGBTQ+ life and promote visibility and belonging. 

The LGBTQI+ Outreach Officer supports OUT North East by representing and promoting the charity and the ONE Centre at community meetings, partnership forums, Pride events, and key regional activities.

This role helps raise awareness of the ONE Centre as a safe, inclusive space for LGBTQI+ people, while actively encouraging new groups, activities, and collaborations to be hosted within the ONE Centre.

The LGBTQI+ Outreach Officer acts as a positive ambassador for OUT North East, strengthening partnerships, increasing visibility, and expanding community participation both in-person and online.

• Attend relevant community meetings, forums and networking events.
• Represent OUT North East professionally and inclusively.
• Promote the ONE Centre’s services, groups and activities.
• Run information stalls at Pride events, network events, awareness days, events, and community festivals.
• Engage members of the public at outreach events and answer general enquiries.
• Encourage individuals and organisations to develop new groups at the ONE Centre. • Identify opportunities for partnership and collaboration.
• Gather feedback and intelligence about emerging community needs.
• Report back to staff following meetings and events.
• Support digital outreach by sharing approved content.
• Assist in promoting events online and encouraging digital engagement.
• Help signpost individuals to appropriate services through online channels. 

Time commitment: Flexible. Aligned to meetings and events.

Days: Flexible. Depending upon meetings and events.  

BECOME A VOLUNTEER Become a Volunteer for OUT North East and the ONE Centre

Skills

• Confident and approachable communicator.
• Comfortable engaging with the public.
• Strong interpersonal and networking skills.
• Basic confidence using social media platforms.
• Professional and reliable.
• Passionate about LGBTQI+ inclusion and community development.
• Committed to equality, diversity and inclusion.

Experience in outreach, events, or communications is welcomed but not essential.