Tea Bar Volunteer

The tea bars play an important role in the prison visits room. In providing refreshments, they support both families and prisoners, help to create a social atmosphere, enable the visitors to do something for the prisoners, ease tensions and generally contribute to the quality of the visits.

Volunteers in this role will be based in the Tea Bar in the prison visits hall inside the prison. Volunteers will serve visitors with refreshments during visiting hours.  Volunteers will be required to volunteer in the Visitors Centre Volunteer role to gain the experience needed for the Tea Bar, and until their prison security check is completed.

Main tasks will include:

• Provide a warm welcome to all visitors to the tea bar
• Treat all visitors with respect and show courtesy at all times
• Treat all information in strictest confidence
• Serve refreshments to visitors
• Ensure all cash is accounted for at the end of your shift and banked as per your local instructions
• Maintain a high level of cleanliness in all work areas
• Leave the tea bar clean and tidy for the following team
• Ensure stock levels are replenished at end of shift

Location: HMP Durham, HMP Frankland and HMP&YOI Low Newton in Durham, HMP Holme House in Stockton and HMP Northumberland in Morpeth, HMP Kirklevington Grange in Yarm

To apply: Please download an application form from our Volunteer Opportunities page Volunteer | Nepacs of our website or contact: volunteering@nepacs.co.uk , or ring us on 0191 375 7278.

Skills

• Friendly
• Approachable
• Courteous
• Well organised
• Punctual and Reliable

Locations:

HMP Durham, HMP Frankland and HMP&YOI Low Newton in Durham, HMP Holme House in Stockton and HMP Northumberland in Morpeth, HMP Kirklevington Grange in Yarm.