Call Companion

As a call companion you’ll make regular telephone calls to an older person experiencing loneliness and isolation. These friendly chats provide a lifeline of friendship for older people and a vital link with the outside world from which they’ve become isolated.

You will need one reference and to complete an ID check for this role.

To become a call companion, you’ll need to:

• Attend a 30-minute online volunteer group induction
• Submit an ID check
• Provide a reference
• Complete online volunteer training modules

Tasks include:

• Calling the older person you’ve been matched with for approximately 30 minutes either weekly or fortnightly at an agreed time.
• Following the guidance in the online volunteer training so that your call companion calls are enjoyable, appropriate and in line with our charitable aims.
• Keeping in regular contact with Re-engage and reporting any concerns to the team.
• Keeping your knowledge and training up to date by reading our monthly volunteer newsletter – Re-engage Matters. 

Skills

We’re looking for call companions who have:

• A friendly nature
• Good listening skills
• Good conversation skills
• Patience and understanding
• A passion for improving the lives of lonely and isolated older people
• Basic computer skills (our inductions, checks and training are all online and our charity is paperless)

If this sounds like you, then we’d love to hear from you. You can apply to be a call companion by completing our online application form. Apply directly here https://www.reengage.org.uk/volunteer/new-volunteers/apply/