Telephone Befriender

Our Telephone Befriending service aims to reduce the social isolation many people with a disability experience.

Volunteers are asked to commit 2-3 hours of their time each week on a day that suits them and contact our clients who have requested the service. Each call can vary but last approximately 15 minutes depending on the individual client.

This is a flexible home based role where volunteers can choose which days and times they are available

Skills

• Volunteers must be over 18 years old
• Access to their own phone to use for making calls
• Commit to a minimum of 2 hours per week
• A sensitive attitude towards other people
• To be open minded and non-judgemental
• A friendly and patient approach
• Enthusiastic with a positive attitude
• Good communication skills
• An awareness or experience of the issues affecting people with a disability or long term health condition
• Reliable and trustworthy