l Shop Volunteer

As a Bridal Shop Volunteer, you will help create a warm , welcoming experience for people visiting the shop. You will support customers as they browse bridalwear, occasion wear and accessories . You will also help the team care for donated items, so they are ready to sell. Your time will help raise vital funds for St Oswald’s Hospice.

When / Where: This is a flexible volunteer role based above the Bookshop .

We hope volunteers can offer one regular shift each week . We will talk with you about what works best for you and the shop.

Main Tasks:

• Welcome customers in a friendly way and help them feel comfortable in the shop.
• Support brides, wedding parties and other customers as they browse dresses, promwear, accessories and occasion wear.
• Help prepare donated items for the shop floor . This may include steaming clothes, checking items , adding tags and prices, and displaying stock .
• Keep displays attractive , tidy and easy to browse.
• Help keep the shop floor, fitting areas and stock areas tidy, safe and welcoming .
• Support the team with receiving, sorting and preparing donated items.
• If you would like to, and after training, help with the till and sales.
• Follow guidance on confidentiality, health and safety, safeguarding and cash handling where needed . 

This volunteer opportunity is available as part of our Volunteer to Career pathway which is ideal for individuals looking to start or transition into a career in Retail. More information on Volunteer to Career is available at Oswald’s Hospice Volunteer to Career | St Oswald’s Hospice

Skills

• You do not need bridal or retail experience
• We will give you the guidance and support you need .
• A friendly, patient and welcoming approach .
• Enjoys listening to people and offering helpful support.
• Happy to be part of a friendly team and help where needed.
• Takes care when handling delicate clothes and accessories.
• This role can involve standing for some time, light lifting , and handling delicate or heavier items such as bridal gowns. We will talk this through with you.