Information Volunteer - Inpatient Services - Trust wide

This is an exciting opportunity for potential volunteers to support and join our friendly albeit busy Patient Information Centre staff colleagues, monitoring patient and carer resources, Trust wide.

If you have an eye for detail, like meeting people and helping our staff colleagues particularly in ensuring their area of work remains compliant, relevant and up to date with patient and carer resources, then this may be the opportunity for you.

As an Information Volunteer, you will monitor core resources for patients and carers held within our inpatient wards, ensuring information is available and up to date.

The role will involve auditing patient and carer information using a resources checklist provided by Patient Information Centre, to be completed by the information volunteer and forwarded to the Patient Information Centre to action accordingly. 

You will be required to make suitable arrangements with inpatient staff colleagues across our care groups to attend ward and departments at an agreed time, to undertake a review of their patient information leaflet racks or master folder currently on display within the ward area.

If this role appeals to you and you would like to register your interest, we would love to hear from you, please email: volunteer@cntw.nhs.uk, quoting: Patient Information Volunteer

Skills

Lots of walking/moving between wards will be required so consideration should be made to whether you are able to do this.



Details

  • Accessibility
  • Age restrictions
    18+ only
  • DBS check required
  • Ongoing support
    You will be fully supported in your role by both the Patient Information Centre Manager and Voluntary Services team.
  • Training provided
    Full training will be provided to equip you in undertaking this exciting role.
  • Volunteers covered by insurance
  • Written role description

When can I volunteer?

Start Date: 16/02/2026

End Date: 01/08/2027

Mon Tue Wed Thu Fri Sat Sun
Morning Yes Yes Yes Yes Yes No No
Afternoon Yes Yes Yes Yes Yes No No
Evening No No No No No No No

Availability Details

Hours flexible throughout Monday to Friday office hours


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