This is an exciting opportunity for potential volunteers to support and join our friendly albeit busy Patient Information Centre staff colleagues, monitoring patient and carer resources, Trust wide.
If you have an eye for detail, like meeting people and helping our staff colleagues particularly in ensuring their area of work remains compliant, relevant and up to date with patient and carer resources, then this may be the opportunity for you.
As an Information Volunteer, you will monitor core resources for patients and carers held within our inpatient wards, ensuring information is available and up to date.
The role will involve auditing patient and carer information using a resources checklist provided by Patient Information Centre, to be completed by the information volunteer and forwarded to the Patient Information Centre to action accordingly.
You will be required to make suitable arrangements with inpatient staff colleagues across our care groups to attend ward and departments at an agreed time, to undertake a review of their patient information leaflet racks or master folder currently on display within the ward area.
If this role appeals to you and you would like to register your interest, we would love to hear from you, please email: volunteer@cntw.nhs.uk, quoting: Patient Information Volunteer
Skills
Lots of walking/moving between wards will be required so consideration should be made to whether you are able to do this.
Details
- Accessibility
- Age restrictions
18+ only - DBS check required
- Ongoing support
You will be fully supported in your role by both the Patient Information Centre Manager and Voluntary Services team. - Training provided
Full training will be provided to equip you in undertaking this exciting role. - Volunteers covered by insurance
- Written role description
When can I volunteer?
Start Date: 16/02/2026
End Date: 01/08/2027
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| Morning | Yes | Yes | Yes | Yes | Yes | No | No |
| Afternoon | Yes | Yes | Yes | Yes | Yes | No | No |
| Evening | No | No | No | No | No | No | No |
Availability Details
Hours flexible throughout Monday to Friday office hours
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